The Story
Frequently Asked Questions
The Oracle Atelier is a sacred space created by Anna Christine, where creativity and spirituality intertwine. I offer sacred art & writings, oracle decks, personal readings, and meditations designed to guide you on your journey of healing, self-discovery, and transformation. Every item is crafted with care, intention, and a deep connection to the universal energy that flows through us all.
Yes! You can buy a personal reading with Anna Christine. Each reading is a sacred journey to explore your inner wisdom and receive the guidance you need. Please note, personal readings are very limited due to high demand. For more info → click here.
Orders are processed within 1–3 business days, and you will receive a confirmation email with tracking details once your order has been shipped. You can also check our Track & Trace page. We ship from Amsterdam, The Netherlands, so please be aware that receiving times may vary depending on your location around the world.
Yes, we offer worldwide shipping! And it’s FREE for orders above $99 (USD) No matter where you are, our products can reach you. Whether you're ordering a single deck, a supplement, or a private reading, as long as your total order value reaches $99, your shipping is on us. No hidden fees or surprise costs — just a seamless experience!
Please note that we ship from The Netherlands (Europe), so delivery times and prices may vary depending on your location.
All orders are processed and shipped from Amsterdam, The Netherlands within 1–3 business days. We use fully tracked, DDP (Delivered Duty Paid) shipping — which means no surprise customs fees and a smooth delivery experience.
🌍 Region✨ Estimated Delivery Time
Netherlands — 1 to 3 business days
Europe (EU) — 3 to 7 business days
UK & Switzerland — 4 to 9 business days
USA & Canada — 7 to 14 business days
Australia & New Zealand — 10 to 20 business days
Rest of the world — 10 to 25 business days
You’ll receive a tracking link once your parcel ships, so you can follow its journey every step of the way.
Need your order faster? ✧ Leave a note at checkout and I’ll contact you with express shipping options (an additional charge will apply)
Yes, we offer free shipping on orders over $99! 🌍✨ Whether you're ordering a single deck, meditations, or a private reading, as long as your total order value reaches $99, your shipping is on us. No hidden fees or surprise costs — just a seamless experience!
Please note that we ship from The Netherlands (Europe), so delivery times and prices may vary depending on your location.
For digital products (like readings or downloadable items), there is no shipping charge as these are delivered electronically.
We also cover all duties and taxes, so you won’t have to worry about any additional fees when your package arrives! We want your experience to be as smooth as possible.
And remember, you can also bundle products like a private reading with a deck for a special discount, while still enjoying the benefits of free shipping. It’s the perfect way to explore all that The Oracle Atelier has to offer while keeping things affordable.
Absolutely! We cover all duties and taxes, so you won't face any surprise fees when your order arrives. Your total cost at checkout is exactly what you’ll pay — no hidden charges. We want your shopping experience to be as seamless and stress-free as possible, no matter where you are in the world.
Yes — with a few conditions depending on your location:
EU Customers:
Returns are accepted for unopened and unused physical products (such as oracle decks, books, art, and jewelry) within 14 days of receipt.
Please note: Due to their fresh and perishable nature, Cacao Bites and Drops cannot be returned under any circumstance. This includes all supplements made in Anna's Kitchen.
International Customers:
Do to the nature of our products, we do not accept returns on international orders, but if your item arrives damaged or defective, we’ll gladly send a replacement at no extra cost. Please contact us within 7 days of delivery with a clear photo of the issue.
Digital Products:
All sales of digital items (like readings, meditations, or downloads) are final and cannot be returned once delivered.
To start a return or replacement request, please head over to our → return page.
Yes! All of our products are printed on FSC-certified paper, which means they come from responsibly managed forests that support environmental sustainability. We are dedicated to making choices that are kind to the planet while delivering beautiful, high-quality products to you.
Yes. Every product is created with your wellbeing and energetic integrity in mind. Our oracle decks, readings, and offerings are lovingly crafted to support your spiritual journey — never to overwhelm or impose. For physical items like jewelry, cacao, and prints, we ensure high-quality materials, cleanliness, and care in the making process. As with all sacred tools, we encourage you to approach them with intention, intuition, and an open heart.
We’re so sorry if you receive a defective product! Please reach out to us within 7 days of receiving your order, and we will gladly offer a replacement or refund. → Please fill in the contact form!
Feel free to reach out to me at info@oracleatelier.com or fill in the contact form with any questions, feedback, or inquiries. I love hearing from you and will respond as soon as possible!
Once an order has been placed, we aim to process and ship it quickly. Please contact me as soon as possible if you need to make changes to your order, and I will do my best to accommodate you. Orders cannot be changed once they have been shipped or delivered.
If your order hasn’t arrived within the expected time frame, please check your tracking information at our Track & Trace Page. If you still need assistance, contact us immediately, and we’ll work with you to resolve the issue.
Our Celestial Charms are crafted with 18K Gold-plated stainless steel — durable, waterproof, and made for everyday magic. Many pieces feature genuine Freshwater Pearls and Natural Mother-of-Pearl, chosen for their soft glow and symbolic energy.
Yes, everything at The Oracle Atelier is fully plant-based and cruelty-free — from the chocolates to the self-care rituals. We honor the Earth and all living beings in everything we create.
Absolutely. Every offering from The Cosmic Kitchen — including the cacao, herbs, roots, and superfoods — is 100% organic and thoughtfully sourced to support your body, heart, and spirit.
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